Welcome to That's My Name!

Terms & Conditions

 

 

Product Details

 

Please note that the photographs displayed on the website are for representational purposes only. These pictures are to give you a general idea of what the end painting will look like.

 

All designs will vary, and colours and content may vary from the images shown.

 

Customer Satisfaction Information

 

We will do everything possible to ensure that you are happy with your painting. If in the unlikely event our paintings do not meet your expectations please contact us by telephone or email and we'll do our best to rectify the situation.

 

You will find our contact details and contact form here.

 

When ordering your painting please check that all details you enter are spelt correctly, all items are personalised and can only be returned if they are faulty, or an error occurred on our behalf.

 

Please notify us within 12 hours of placing an order if you would like to cancel it.

Any refund by That's My Name will be given in the original method of payment on receipt of the returned painting.

 

That's My Name cannot be held responsible for any lost or stolen parcels.

 

Ordering information

 

We work hard to make ordering with That's My Name as straight forwardand user friendly as possible.

 

We accept payments made with the following credit cards: VISA, MasterCard, AMEX, VISA Debit, VISA Delta, Maestro, Electron, SOLO. All payments are made via PayPal. We have found that this service offers the most secure means of online payment.

 

When you go to pay for your painting you will be redirected to PayPal to process payment and then returned to our website on completion of payment.

 

All orders can be processed directly through this website or please feel free to call us on +353 (0)402 39522 or +353 (0)87 7544120.

 

Postage & Packaging information

 

Your order will be delivered to the address specified at the time of ordering.

We aim to deliver products in Ireland between 5-7 working days. For mainland UK we aim to deliver within 7-10 working days.

 

Postage costs are:

Ireland & Northern Ireland: Unmounted Theme €6; Framed Theme: €9

 

Mainland UK: Unmounted Theme €8.50; Framed Theme: €25

 

Please note that due to the high price of framed theme postage to mainland UK, we recommend you purchase the mounted option and have it framed yourself.